ICT Functional Skills - Mixed Ability

Course Code: ITXFW4118Z

Programme: Course

Swaffham Community Centre
Ad Ed Training Centre
PE37 7RB

Start Date: 01/05/2019
End Date: 24/07/2019
Day of first lesson: Wednesday
Total length of course: 12 Sessions
Start time of first lesson: 18:30

Directions to venue

From the A47 bypass take the exit sign posted A1065 Swaffham. Then at the junction turn right towards Swaffham into Station Road. At the traffic lights go straight across through the town centre keeping on the A1065into London Street then turn left into White Cross Road then 1st left into Campinglands. Then 1st left and the Community Centre is on the right. Go through the entrance turn left and the training room is on the left about half way down the corridor.

View Map

If you have any special access requirements, please check the venue information and tell us before you enrol so that we can make sure the venue is suitable.

If you require this information in large print, audio, Braille, alternative format or in a different language, please contact us and we will do our best to help.

How to contact us: Telephone: 0344 800 8020, Textphone: 0344 800 8011, fax: 0344 800 8012 or email: information@norfolk.gov.uk

Course Description

Digital skills are used in all aspects of our lives today. Our courses help you to improve your digital skills with a recognised Functional Skills ICT qualification. From beginners to those of you who want to succeed in your workplace or to seek employment or help within your community.

What will I learn?

You will learn how to use the computer and identify different programmes for different purposes. You will also use Microsoft Office to learn how to create, edit, save and print documents. In addition you will learn how to use the internet effectively to search information and communicate with others using Email. You will have plenty of opportunity for hands on practice plus personal attention, observation, demonstration.

You will be given various tasks to complete during each session. You will need to work on a set of tasks throughout the course. Your tutor will provide regular feedback on your progress and achievement. You are expected to practice and complete homework when necessary. "

is this course right for me?

There are no entry requirements; however you will need a sound understanding of written and spoken English. You will be required take an initial assessment with our friendly tutors to be guided to the correct level for you.

What do I need to bring?

memory stick, notebook and pen

How much does the course cost?

Course Fee is £150.00 If you earn less than £15,737.00/annum or claim benefits then the course is free.

Please contact us for a FREE COURSE.

What qualification will I receive?

City and Guilds functional skills ICT qualification

What can I study next?

We offer entry level and progression on to levels 1 & 2

Courses that go well with this course

English and Maths Skills

How to apply


All of the courses that we run and are available for you to apply for are advertised on our website: https://www.norfolk.gov.uk/education-and-learning/adult-learning/courses

The easiest route for you to apply for a course is online. If this is your first time applying then you need to set up an account, otherwise you can simply log in using your email address or learner reference number and your password.

For Leisurestream and Community Learning courses you can enrol yourself directly onto the course and make your payment using a debit or credit card.

For our English and maths courses you can enrol yourself online onto the course and no payment is required as these are generally free. Once you have enrolled onto the course the tutor will be in touch with you to discuss the course and to give you the joining instructions.

For qualification courses you can apply online and we will invite you to attend a pre-course information session. At this session one of our tutors will discuss the course with you and make sure that it exactly what you are expecting and make sure that it will give you the right outcome. No payment is required to apply online and if any fees are due then we will contact you to take payment after your information session.

By Phone

You can call us on 0344 800 8020 Monday to Friday 9am-5pm where one of our Customer Service Advisors will be able to help you to enrol or apply for your course. We have a dedicated phone number with specially trained staff if you want to apply for an English or maths course so to apply please call us on 01603 306530.

Where can I get additional support?

We may be able to assist you with: course fees, childcare costs, materials and resources, travel costs etc.

further advice or guidance about courses or career opportunities

specific learning, access or disability needs that might affect your learning

To speak to a member of our Learner Services Team with regards to any of the above: please call 01603 306551 or email: learner.services@norfolk.gov.uk